The demand for planning services in Elmbridge has increased rapidly in recent years. Yet the resources available to deal with such growth has been restrained. So it is gratifying for Elmbridge planning to be awarded such an important national award.
Good practice in a diverse number of areas, the delivery of a large supermarket and listed school scheme and improved process to provide excellent customer service, were just some of the reasons that the judges deemed Elmbridge ‘highly commended’. The judges were also impressed with the team’s engagement with the traveller community, enabling this group to be included in planning decisions, and its commitment to employee development.
Earlier in the year, Elmbridge’s Land Charges team won an award at the 2015 Local Land Charges Awards and Elmbridge’s Building Control team was successful in the Local Authority Building Control South East Region Awards Ceremony in Brighton in June.