A new way to see your GP
A new service has just started for people registered with doctors in Weybridge and Walton, and it’s great. It’s a GP consultation on your smart phone. North West Surrey Commissioning Group has just introduced this free service, which of course we pay for through taxes.
To use the service, just download the app (you need a smart phone and photo ID to register) and request an appointment. I found this fairly easy, unlike some computer/phone things!
Sameday appointment
I got an appointment for later that same evening.
Five minutes before the appointment time I received a reminder on the phone. Then at the appointed time, a clear video picture of the doctor came on the phone, and in the corner I saw myself, so could see what the doctor saw. We had a friendly professional chat.
Any location, speedy outcomes
The GP I spoke with was in central London (I asked) but had access to my Weybridge medical records. When my description of symptoms wasn’t clear, she gently questioned me. The end result was she prescribed a medicine. The prescription was sent by the GP, electronically, to my usual pharmacy, and the doctor explained she would write the consultation up on my GP notes.
Later the same evening, I got a confirming message in the inbox of the app saying that the prescription had been issued.
Next day, 9am, the drug was waiting for me at my local pharmacy.
Just out of interest I popped into my surgery and asked the receptionist for the next non urgent appointment. It was in ten days time .